Privacy Policy

Last updated: December 2024

1. Introduction

Robin.fm ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our podcast planning and production platform.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address, password)
  • Profile information (avatar, display name)
  • Podcast and show content (episode details, topics, segments, notes)
  • Team collaboration data (comments, shared content)
  • Integration credentials (for connected services like Google, Microsoft)
  • Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and manage your account
  • Enable collaboration features between team members
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyse trends, usage, and activities
  • Detect, investigate, and prevent security incidents

4. Information Sharing

We may share your information in the following circumstances:

  • With team members and collaborators you've authorised
  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Services

Our service may contain links to third-party websites and integrations. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Governing Law

This Privacy Policy is governed by the laws of New South Wales, Australia. Any disputes arising from this policy will be subject to the jurisdiction of the courts of New South Wales.

For general enquiries: help@robin.fm

For data requests and erasure: data@robin.fm